Calls to action (CTAs) are an essential part of marketing and website design, guiding users toward desired actions that can drive engagement, conversions, and revenue. A CTA is any prompt that encourages a user to take an immediate action, such as clicking a button, signing up for a newsletter, or downloading a resource. Effective CTAs help turn casual website visitors into leads or customers by making it clear what steps they should take next. In this post, we’ll explore what makes a good call to action, examples of strong CTAs, and tips for optimizing them for better results.
What Makes a Good Call to Action?
A good CTA is clear, compelling, and aligned with the goals of both the user and the business. Here are some characteristics that can make a CTA effective:
- Clear and Direct Language: An effective CTA uses straightforward language that leaves no room for confusion. It tells the user exactly what they’ll get or what will happen when they click.
- Action-Oriented: Great CTAs start with action words like “Download,” “Sign up,” “Get started,” or “Join.” This language helps create urgency and encourages users to take the next step.
- Focused on User Benefit: The best CTAs focus on the benefit to the user. For example, instead of a generic “Submit” button, use something specific like “Get My Free Guide” or “See My Results.”
- Visible and Easy to Find: Placement matters. CTAs should be prominent and easy to find, often placed in multiple locations on a page, such as the header, mid-content, and footer. Color contrast can also help CTAs stand out from the rest of the page.
- Creates Urgency or Exclusivity: Adding a sense of urgency (“Limited time offer!”) or exclusivity (“Join our VIP list”) can encourage users to take action sooner rather than later.
Types of Calls to Action
CTAs can take various forms depending on the goals of the page. Here are some common types:
- Lead Generation CTAs
- Designed to collect information from potential customers, these CTAs encourage users to sign up for a newsletter, request a demo, or download a resource. Examples include:
- “Get Your Free eBook”
- “Sign Up for Our Newsletter”
- “Claim Your Free Trial”
- Designed to collect information from potential customers, these CTAs encourage users to sign up for a newsletter, request a demo, or download a resource. Examples include:
- Sales CTAs
- These CTAs aim to guide users to make a purchase, often seen on product pages or in ads. Examples include:
- “Buy Now”
- “Add to Cart”
- “Get 50% Off Today”
- These CTAs aim to guide users to make a purchase, often seen on product pages or in ads. Examples include:
- Social Sharing CTAs
- Social sharing CTAs encourage users to share content, often used in blog posts or articles. Examples include:
- “Share This Post”
- “Tweet This”
- “Follow Us on Social Media”
- Social sharing CTAs encourage users to share content, often used in blog posts or articles. Examples include:
- Engagement CTAs
- These CTAs encourage users to engage with the site or brand further, such as by commenting or exploring related content. Examples include:
- “Leave a Comment”
- “See Related Articles”
- “Watch the Video”
- These CTAs encourage users to engage with the site or brand further, such as by commenting or exploring related content. Examples include:
- Learn More or Continue Reading CTAs
- These CTAs prompt users to explore additional content, ideal for educational sites, blogs, or services. Examples include:
- “Read More”
- “Explore Our Services”
- “See How It Works”
- These CTAs prompt users to explore additional content, ideal for educational sites, blogs, or services. Examples include:
Examples of Effective CTAs
Here are some examples of effective CTAs that can inspire you to create your own:
- Dropbox: “Try Dropbox Business Free” – This CTA is action-oriented and offers a free trial, which lowers the barrier to entry.
- Netflix: “Join Free for a Month” – The word “free” creates an incentive, while “Join” makes it feel exclusive.
- HubSpot: “Get Started with HubSpot” – Simple and straightforward, this CTA lets users know they’ll be beginning with the product itself.
Tips for Optimizing CTAs
- A/B Test Your CTAs: A/B testing different CTA text, colors, and placements can help you determine which version drives more conversions. Small tweaks like button color or wording changes can sometimes make a big difference.
- Personalize CTAs When Possible: Using dynamic CTAs tailored to individual users’ behaviors can be highly effective. For example, a returning visitor might see a different CTA than a first-time user, such as “Welcome back! Check out our new features.”
- Use Numbers or Incentives: Quantifying the offer in a CTA can be persuasive. For example, “Join 5,000+ other subscribers” or “Get 20% off your first purchase” creates social proof or offers a reward.
- Make CTAs Visually Stand Out: Using contrasting colors, bold fonts, and whitespace around your CTA buttons can help draw attention. Buttons generally outperform links, as they’re easier to see and click on mobile devices.
- Reduce Friction in CTAs: Avoid adding unnecessary steps or complex forms after a CTA click. For example, if your CTA is to “Download Now,” users expect an immediate download rather than being led to another page.
- Use First-Person Language: CTAs in the first person, such as “Get My Free Guide” instead of “Get Your Free Guide,” have shown to perform better in some cases because they feel more personalized.
Common CTA Mistakes to Avoid
- Using Vague Language: Words like “Submit” or “Enter” don’t convey what the user is getting. Always use descriptive text that clarifies the outcome or benefit.
- Hiding CTAs or Making Them Too Small: Make sure your CTA is easy to spot on the page. If it’s hidden or blended into the content, users may not notice it.
- Not Testing Your CTAs: What works for one audience might not work for another. A/B testing can reveal surprising insights about what resonates most with your users.
- Overloading the Page with CTAs: Having too many CTAs on a single page can confuse users. Stick to one primary CTA and one or two secondary CTAs to avoid overwhelming your audience.
Calls to action are an essential part of guiding users through your site or product and encouraging them to take specific steps. When crafted carefully, CTAs can be powerful tools for increasing engagement and conversions. By keeping CTAs clear, action-oriented, and user-focused, and testing them regularly, you can ensure they are as effective as possible. Whether your goal is to boost sales, grow your email list, or encourage content sharing, a well-designed CTA can be the key to driving the results you want.